Involved in strategic planning, product positioning, advertising/promotion planning, and marketing program execution. Established and nurtured customer relationships and trust that resulted in negotiating long-term agreements to maintain and/or increase brand availability. Developed and conducted business reviews for existing customers where proactive cost reduction programs were discussed. Utilized category expertise to provide recommendations for shelf placement for new items and existing products. Developed key customer relationships in GPO space through regular interaction and industry events. Developed curricula and delivered education on IBM services available to PaineWebber management and non-management personnel. Established superior customer relationships with proven ability to succeed with all customer personality types leading to strong personal and corporate bonds. Surpassed first year sales quota through self prospecting and maintaining consistent client relations over an average sales process of 6 months. Developed territory plan that helped to exceed assigned sales goals and forecasts that resulted in above-average quota attainment year after year. Enhanced Customer Satisfaction by developing a reporting interface to track user issues and resolve software concerns with product development managers. Applied specialized knowledge of customer, customer's industry and MCI services in order to achieve additional sales goals. Increased Kroger Corporate sales 18.6% by increased distribution and expanded promotion. National Account Manager Interview Questions. Maintained existing accounts and drove revenue growth/new business initiatives through targeted prospecting. Struggling with a task or project? Represented company at regional trade shows with carefully crafted product demonstrations. Cultivated client relationships throughout North America by providing hands on, consultative and solution-based sales techniques. Formalized contractual and business relationships to drive market share. Worked with internal Category Management, CPFR and Inventory teams and Wal-Mart Replenishment Managers and Buyers to insure success of programs. Top National Account Manager Skills. Represented division at trade shows to attract potential clients. Stabilized decreasing sales and increased account penetration and project management. Produced presentations to key accounts & distributor sales personnel, extensive field sales training with distributors/wholesalers. Developed private label household items for Target, K-Mart and Kroger while working closely with the category managers. Facilitated key account management and project management support to national accounts. Presented pricing and business reviews to include category management and fact-based selling solutions. Managed $15MM Burt's Bees business for Walgreens during NAM maternity leave. Targeted new product category in a major account realizing $3.0 million in incremental Authored new policy and procedure for creating and maintaining leads in five different arenas for approximately 80 licensed Distributors/Representatives. Collaborated with product development and marketing team to ensure readiness for future technology and products. Led a large and diverse sales team, developing executive level relationships and driving top line revenue growth. National Account Manager. Served leadership role in early adoption of real-time provider and payer electronic internet transactions. Acquired new customers through direct business-to-business and indirect sales. National Account Manager Job Description. Developed and implemented sales and customer support tools to maximize revenue in key government and corporate accounts. Visit PayScale to research national account manager salaries by city, experience, skill, employer and more. Managed multiple enterprise regional based corporate accounts, growing baseline revenue and providing technology upgrades to over 3,500 locations. Represented Herman Miller with key corporate accounts including Procter & Gamble, NCR Corporation, Mead Data and General Motors. Provided outstanding business development in Eastern U.S., and managed national accounts outside territory with national entities. Technical account manager jobs will require leaders that demonstrate success by understanding the skills needed to propel not only their career but the career of those who are a part of their team. Performed inside sales selling internet and telecommunications solutions to small and medium size business nationwide. Assisted Kmart Category Managers in business reviews resulting in incremental sales for their category by identifying assortment opportunities. Identified and developed new processes for SKU creation directly increasing profits. Spearheaded growth through cold calling targeted accounts, relationship building, product demonstrations, and the utilization of a benefits-based approach. Liaised for hardware specifications and resolved hardware and software compatibility issues. Achieved maximum bonus and recognition for exceeding sales goals and developing new business in food/pharmaceutical/beverage/pet food markets. Job Description – National Account Manager Reporting to: Channel Head – National & Internet Hours of Work: Normal hours of work are from 8:30am to 5:00pm Monday to Friday. Managed customer relationships and introduced new product offerings to Fortune 500 companies. Europe & Rest of World: +44 203 826 8149. Developed a CRM database consisting of over 1,750 procurement professionals with whom I became acquainted. Marketed, planned and executed promotional events, trunk shows, personal appearances, special events and trade shows. Maintained high level of customer service, sales, and client relations while managing accounts within established National/Regional/Local territories. Initiated and maintained effective training and post-sales support programs that maximized customer loyalty and enhanced customer relationships. Cultivated new corporate business vertical market developing new partners and customer relationships. Led a 13 state region, built on client relationships and success to accomplish overall business health and long-term growth. Represented and publicized company attributes at trade shows and marketing events. Used a consultative approach in selling email marketing to agencies, list brokers, Internet, and Fortune 1000 companies. Developed a business model for cellular & transport network operators to meet new business development objectives. Negotiated contract renewals with customer decision makers and developed broad, vital relationships across multiple functions. Managed the complete sales process from initial contact, qualification, needs analysis, proposal, contract negotiation and close. Managed all major Mass Merchant/retail accounts: Office Depot, Best Buy, CompUSA, Computer City, etc. Conducted education classes for customer service personnel at key accounts including general product knowledge and new product launches. Presented proprietary software package to potential clients across the U.S. at tradeshows, in-person demonstrations and business meetings. Maintained a high level of interaction with Regional Territory Managers providing assistance in closing sales with key businesses in their Territory. Managed 58 key accounts in Optical Media, Appliances, Consumer Electronics, Automotive & Healthcare industries. Marketed telecommunications products while listening to clients' and provided exceptional customer service resulting client retention. Responsible for sales and marketing of key national accounts managing a portfolio totaling $14 million in annual sales. Devised and implemented account strategies, distribution objectives and negotiated contracts. Utilized Miller-Heiman techniques and tools to strategically map account opportunities and provide real value and consultative selling to C-level executives. Developed a standard managed care presentation for all National Account Managers. Prospected and opened Walgreens with Burpee as the exclusive seed supplier for 2013. Managed direct reports and evaluated performances. Service-oriented sales position requiring the establishment of long-term business relationships/partnerships. Developed and led training seminars as well as RFP presentations for Fortune 500 companies. The average salary for a National Account Manager is $86,595. Developed long-term relationships with current and potential customers. These skills are necessary for accomplishing all of the tasks that are required of account manager jobs. Secured Q1 2011 promotions at Office Depot, Staples Canada and OfficeMax generating an incremental $1.5 million. Conducted outbound calls to large pharmaceutical/healthcare companies. Introduced new holiday side dish program developed for the Kroger S.W. Configured and sold dealership networks for parts inventory and ordering including both hardware and software for North Carolina and South Carolina. Managed current accounts while aggressively generating personal contacts with top-echelon decision makers in the trucking industry. Led, managed, and motivated Sales and Sales Engineering team consisting of 3 direct reports. Developed and implemented strategic plan to re-align national distribution network, which resulted in immediate revenue growth and shortened sales cycle. Optimized success through development of strategic relationships with C-level leaders - achieved results by effectively articulating value proposition and overall solutions. Developed execution program with sales operations and oversaw all content development. Developed new product category in the metal sign industry resulting in a patent pending product for the company. Developed relevant and specific training programs with C-Level executives that aligned with company s IT initiatives. Evaluated distributor sales representatives Fort Dodge sales by utilizing pivot tables and tracking monthly goals to ensure territories reached maximum potential. Managed day-to-day relationship between Wal-Mart, the Goodyear internal team, and the Goodyear field representatives. Launched 6 enterprise programs trending values of $150K each, trajectory to exceed 2017 sales goals by year-end. Developed strong client relationships by identifying company-specific value propositions, expanding client utilization and enabling increased revenue commitment through long-term contracts. Developed and implemented sales and marketing programs to achieve a sales increase of 125% over previous year annual sales. Introduced new product solutions to existing business while recruiting and contracting four new distributors. Managed a distributor network, regional accounts, national account (Target) and hardware retailers in a six-state geographical territory. Utilized Microsoft Dynamics CRM and LinkedIn Sales Navigator to qualify and establish dialogue with new leads. Because of this, there are specific skills every key account manager needs in order to provide the greatest value and make your company indispensable to their key customers. Provided training of product knowledge to all client retail outlets. Avoid these 4 candidates, Building a sales team globally: Do it right with these 6 easy steps, Set and monitor sales targets for regional account managers, Network with key customers to identify and address specific needs, Develop and maintain relationships with customers to ensure long-term success, Act as the liaison between customers and internal teams ensuring clients’ requirements are met, Identify and attract prospective strategic customers, Collect and analyze sales data and trends, Maintain high customer satisfaction ratings, according to company standards, Liaise with Sales and Marketing departments to set and implement strategies for new products, Stay up-to-date with internal and external developments and suggest new ways to increase sales, Proven work experience as a National account manager, Solid experience in sales and customer service, Demonstrable experience in negotiating and meeting clients requirements, In-depth understanding of sales performance metrics, Hands on experience with CRM software and MS Excel, Excellent analytical and organizational skills, Ability to lead and motivate team members, BSc degree in Sales, Business Administration or relevant field. Communication. Managed customer relationships, and coordinated with production department in completing projects. Let's find out what skills a National Account Manager actually needs in order to be successful in the workplace. One of the primary goals of key account management is to nurture strategic... 3.